FAQ
What should I do if I want to order a larger quantity of shirts/blouses?
10/20/50/100
We accept orders by email or through our website.
Option #1
An order for a minimum of 10 pcs of products can be sent to us by email. The information we need to individually price the order and determine the delivery date:
– type of product(t-shirt/blouse/bag/jacket)
– color of the product
– number of pieces
– graphics to be placed on them
– description of overprint placement or visualization
– completion date.
After accepting the price (and sending the size of the shirts/blouses) the order is accepted for execution.
Option no. 2
Such an order can also be sent to us through our wizard available on the site here: https://kreatorkoszulek.pl/design-your-own/
Design your T-shirt/ sweatshirt/ bag/ apron, mark how many pieces you need, in the lower right corner there is an option “Quote”. Our office will send back to you the information about the pricing of your order the same day.
Ps. the price that appears in the wizard is the price for retail orders, your
individual pricing for an order from 10 pieces will be proportionally lower, according to the principle of the more the cheaper 🙂
Why is there a limit of 5 pcs in the maker in the creator?
There is no limitation as such, there is only a request to contact us to confirm completion. Keep in mind that in express mode we have only a few hours for execution and we need to verify our capacity + the number of shirts/blouses/toys on the shelf.
What are the available colors of the shirts/blouses/bags?
Exact information (including color info) about the materials we print on can be found in the “Products” tab here: https://kreatorkoszulek.pl/produkty/ (link to be verified as the site is created)
We offer many types of shirts in women’s and men’s cut, several types of sweatshirts in men’s cut(oversize), children’s shirts and bodysuits, as well as bags and aprons.
For orders of +10 we can also order other products in a different cut or color from several different wholesalers of clothing dedicated to printing, we believe that everyone is able to choose something for themselves from our offer.
What are the dimensions of the shirts/blouses/tote?
Such information can be found in the “Products” tab here:
https://kreatorkoszulek.pl/produkty/ (link to be verified as the site is created)
When you click on the product you are interested in, the page will redirect you to detailed information about that product. Directly below the product photo you will find the “Sizing” tab. (to be verified I guess there will be another name)
The same information appears in our wizard when designing a product,
you will find it on the left side also under “Sizing”.
Do we have children’s bodysuits and t-shirts?
Children’s T-shirts we have from size 90cm. to size 158cm. in white and black (from 10 pieces also other colors are available).
Children’s bodysuits we have from size 0-3 months to size 6-12 months in white and black (from 10 pieces also other colors are available).
If I order a t-shirt/blouse on Monday at 11 a.m., when can I pick it up?
Pickup time depends on the option you choose to complete your order:
STANDARD- 48h (48h working)- collection Wednesday from 11.00 am
EXPRESS- 6h (6h working)- collection Monday from 17.00
Implementation time is counted from the moment we receive payment on account or after sending confirmation of the transfer to your e-mail.
When designing an order in our wizard here: (https://kreatorkoszulek.pl/design-your-own/) the exact date of collection of a given order appears (in the lower right corner)
Example:
We assume that at 11:00 we have the order and payment in our account. The fastest form of
payment is through the Tpay system, traditional transfer may delay the order by 1-2 business days (with a traditional transfer send us a confirmation of payment – confirmation is enough for us to start processing your order).
Please note that after we receive your payment we will send you an email with information about when exactly your order will be ready for collection.
How do I speed up the execution of my order?
Express mode is helpful, for the implementation of such an order we have 6 working hours and this
means that the T-shirt is still the same day, or the next day.
When ordering more than 5 pieces, it is often enough to call us to ask if we are able to make 20-30 more T-shirts by tomorrow at 12:00 – this is often possible.
Payment through the T-pay system significantly speeds up the realization (we have the payment basically immediately), a regular bank transfer delays the realization by at least a few hours (usually by 1 working day).
When can I come in to pick up my order?
After placing an order through the wizard, you will receive an automatic email with your order.
In the next email we will inform you when exactly your order will be ready for collection.
You are welcome to pick it up at our location in Warsaw, 83 Solec St., from 10.00 to 18.00 Monday to Friday.
Do you print on polyester t-shirts?
Unfortunately no, our company deals with printing on cotton products.
Do you print on any items/textiles other than those on the website?
Up to 10 pieces we print only on what we have in our standard offer.
If there are 10 pieces and more, we can order other products for you, i.e. another model of T-shirt, another brand, other colors of sweatshirts, etc. We constantly cooperate with 3-4 wholesalers so the choice is quite large.
Can an order placed through the wizard be paid on the spot?
Sometimes we agree to it, but only in exceptional situations, e.g. the shirt is for your wife/husband with whom you have a joint account, etc.
Is it possible to print a proof?
Yes, but for orders of 10 or more. The printout then costs as much as the quote for that quantity.
You must remember, however, that a proof print delays the realization, because you must such a printout
see and accept, and only from that moment we count the completion date. In general, if there is time, we recommend this option (especially from orders of 100+) because it is safe for both us and you.
Is it possible to print such a T-shirt that I have at home or have seen online?
If you have a print-ready file then we can print it on the t-shirt available in our offer.
We do not have the ability to reproduce/prepare designs for customers, you can
yourself commission such a project to a graphic designer of your acquaintance and we will be happy to print it 🙂
How should I place an order for t-shirts/blouses/bags?
Orders up to 10 pieces should be placed in our wizard on the website here:
https://kreatorkoszulek.pl/design-your-own/
For information on orders of 10 pieces or more, please see question #1 “What should I do if I want to order more shirts/blouses? 10/20/50/100”
How to take care of printed clothing?
1. wash on the left side. Washing on the left side protects the outside of the garment from friction such as the drum, other fabrics, or zippers/sliders.
2.Wash max 40 degrees
3. adjust the program. When choosing the program and detergents, remember that the more gentle the program and detergents you choose, the more durable the print will be. We recommend that you limit spinning to max. We recommend that you limit spinning to max. 600 rpm.
4) Do not tumble dry printed garments.
5. be careful with ironing. DO NOT IRON FLEX FILM
What gives priming a white shirt?
Priming involves adding an additional step to the printing process, i.e. before printing the actual printing we spray the white T-shirt with a special liquid so that the print has a better “hooking” in the fabric. Priming improves the colors of the print (they are more intense) and increases durability.
What should I do if I would like to reprint a T-shirt that I have already ordered from your company in the past?
If the order was placed by e-mail or through the wizard on the site, we have such orders stored under your e-mail address. Please contact us by e-mail so that we can more quickly locate the order in question.
Our e-mail biuro@kreatorkoszulek.pl.
Can I order 1 t-shirt?
Of course, we print from one piece!
Such orders should be placed here:
https://kreatorkoszulek.pl/design-your-own/
I would like to print on my own t-shirts, is this possible with you?
In our current offer we do not have the possibility to print on our own products
brought by the customer. We have a wide range of products we believe that you will be able to choose something for yourself!
You can find all available products here:
https://kreatorkoszulek.pl/produkty/
Ps. for orders of 10pcs and above we also order products from other advertising brands.
How much will it cost to print a T-shirt with 2 prints?
For pricing and design, please use our wizard on the website.
Wizard is a simple tool for designing prints, in a few steps it allows you to make a design, shows you the completion time and of course remotely calculates the price, and the main factors of the price are:
– T-shirt color
– size of the imprint
– number of prints
Link to Wizard:
https://kreatorkoszulek.pl/design-your-own/
I wanted to order a t-shirt from you, but I’m wondering if in person that white background from the photo will also stand out, or will it blend together with the color of the t-shirt?
The white background will not be visible in the print on a white T-shirt, in some cases we are able to eliminate the white background on other light-colored T-shirts as well, this depends on several factors so we are not able to fully answer this question without a close look at the prepared design.
I would like/would like to create my own clothing brand, do you conduct such collaborations?
We cooperate with many fashion brands, to cooperate with us, please feel free to contact our office by e-mail.
Our e-mail: biuro@kreatorkoszulek.pl.
Is it possible to ship internationally?
According to the information on the site, we have in our offer the possibility of shipping to all EU countries.
The full list of countries with shipping costs can be found here:
https://kreatorkoszulek.pl/wysylka-miedzynarodowa/
I made a mistake in creating the inscription for the T-shirt and the design is already ordered. Order number: 12345. Do I need to place a new order to improve the design?
Please contact us by email for a link to the design with an editing option to make corrections.
Our email biuro@kreatorkoszulek.pl.
I created a t-shirt in order number 12345, I would like the print to be in the middle and I am not sure if I did it right.
Our on-page wizard has a button to automatically center graphics on the field of
printing. The button is located in the right side panel it is the first button at the top of the panel.
I didn’t find/find the answer to my question, where can I get more information?
We also have an “INFO CENTER” tab on the site where you can find answers to many interesting questions.
We are also present on social media FB and IG, there you can also ask questions to us.
You are also welcome to contact us by email and phone.